At MilkmaidMumma we know you need your items quickly so all of our products are ready to ship and we are committed to processing your order within 3 business days of your purchase for non personalised orders.
Orders containing an item from our personalised range have a turn around time of 14 business days plus shipping. If you need your item urgently please choose to upgrade with our ‘Rush Fee.’
Our office is based in Brisbane, Australia.
Parcels are sent with Australia post based and generally arrive within 1-6 business days (WA and TAS are generally 10 business days.) Please allow extra delivery times for rural areas and during peak times such as Easter/Christmas. Once your order is shipped you will receive a confirmation including your tracking number. Australia Post will provide an estimate of your parcels arrival date.
Please note due to Covid19 these shipping time frames are estimates only.
Shipping is capped at $9.95 Australian orders or express $14.95
Australia Post can be tracked at https://m.auspost.com.au/view/tracking
MilkmaidMumma will happily replace any item deemed faulty within 30 days of purchase. We do not accept returns/cancellations for change of mind. Nursing pads and swim nappies are not able to be exchanged due to hygiene reasons. Please choose your sizes carefully and feel free to contact us prior to purchasing with any size queries.